Are you looking to upskill your staff and be compliant with regulations on RSA?

RSA (Responsible Service of Alcohol)
SITHFAB021 - Provide Responsible Service of Alcohol
Take the Next Step!
Invest in the professional development of your staff and elevate the standard of alcohol service at your establishment.
Contact us today to enroll your team in our Responsible Service of Alcohol training program.
Course Description
The Responsible Service of Alcohol (RSA) course is specifically crafted to empower individuals operating within establishments that serve alcohol with the essential knowledge and capabilities to responsibly handle, sell, or provide alcohol, adhering to state and territory liquor licensing regulations. It serves as a fundamental training requirement for personnel engaged in alcohol-related roles across diverse hospitality environments, including packaged liquor outlets, wineries, breweries, distilleries, and other licensed premises.
- Ensure compliance with legal requirements and avoid costly penalties
- Enhance customer satisfaction and loyalty by promoting responsible alcohol service
- Reduce the risk of alcohol-related incidents and liability issues
- Empower your staff with the knowledge and confidence to handle challenging situations effectively
Our RSA course encompasses the unit SITHFAB021 Provide responsible service of alcohol, required to work in licensed venues in Victoria. Upon successful completion, your team will earn the official RSA certificate issued by Liquor Control Victoria (LCV).
- SIT30622 – Certificate III in Hospitality
- Bartenders
- Licensed Café / restaurant workers
- Licensed Sports or Social clubs
- Cellar door staff, workers at a brewery or distillery, staff who need to monitor customer behaviour or delivery of alcoholic beverages to other retailers.
$60.00 per staff
Includes Administration Fee and LMS (resources) access.
Contact us for a detailed quote and to discuss your training requirements.
Self-Pace Online – 18 hours of learning activities
Assessment Task Completion – 2 hours 2 x scenario video recordings
- Written
- Simulated Video recording for observation of Practical Skills
To ensure successful participation in this training program, your staff must meet the following criteria:
- Be at least 18 years old
- Complete LLND assessment
- Have their own digital device with reliable internet and video recording capabilities
- Access Google Chrome or similar browsers, MS Word, MS PowerPoint, or equivalent applications, and Adobe Acrobat Reader.
Take the Next Step!
Invest in the professional development of your staff and elevate the standard of alcohol service at your establishment.
Contact us today to enroll your team in our Responsible Service of Alcohol training program.